ORA-16664: unable to receive the result from a database

Issue:

The “show configuration verbose” command in dgmgrl is showing the below error, when the primary database server was rebooted.

KING_ADG – Physical standby database
Error: ORA-16664: unable to receive the result from a database

Cause: 

The network between primary and ADG (KING_ADG) must be broken

Resolution:

Observed that Listener on Primary was down, which when started the error went away.

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